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Seat Reservation Guide

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Reserve seats in advance can make a difference to the inflight experience of your customers. While travelling with us in Economy class, they can ensure they will be sitting with friends or family, or simply secure preferred seats without having to wait until the check-in period.

We offer advance seat reservations to our passengers on Cathay Pacific operating flights, either for a fee or free-of-charge.

 

Economy Fares Structure (3rd and 4th fare basis code shown as “21”, “31”, or “41”)

Seat types/Fare brands

Light (“21”)

Essential (“31”)

Flex (“41”)

Regular Seats

For a fee

Free

Free

Preferred Seats

For a fee

For a fee

Free

Extra Legroom Seats

For a fee

For a fee

Free

Note: Seat assignment for First, Business, and Premium Economy Class remain free of charge

For pricing, please refer to GDS displays or our NDC API message responses.

The following passenger categories will receive Regular Seat assignment for free if they purchase a Light fare:

  1. Cathay members (Silver or above) and their accompanying passengers in the same booking
  2. Oneworld members (Ruby or above)
  3. Passengers with Infant (INF,INS) or Child (CHD) in the same booking
  4. Incapacitated passengers with confirmed special assistance services (SSR) in the booking

 

The following passenger categories will receive Extra Legroom Seat assignment for free on a Light/Essential fare: 

  1. Cathay members (Gold or above)
  2. Oneworld members (Sapphire or above)

 

The following passenger categories will receive Preferred Seat assignment for free on a Light/Essential fare: 

  1. Cathay members (Gold or above)
  2. Oneworld members (Sapphire or above)
  3. Passengers with Infant (INF,INS) or Child (CHD) in the same booking
  4. Incapacitated passengers with confirmed special assistance services (SSR) in the booking

 

Flex fare bookings may book Extra Legroom Seat for free via GDS after ticketing. For free Extra Legroom Seat assignment for frequent flyers, please ask your customer to sign-in Manage Booking on our website or contact our Customer Care hotline for arrangement. Reserving on GDS is always chargeable.  

Note that the system can only provide standard seat pricing and unable to assess the fee exemption until you have priced and ticketed the flight itinerary. Hence, even though the customers may be eligible for a free Regular Seat or a free Preferred Seat, the entire seat map is shown as chargeable and the booked seat will be subject to an EMD issuance deadline.

Once the flight booking is ticketed, even if the passenger is eligible for a free seat for the chosen fare brand, you may be required to cancel the previously held seat and rebook the seat as some GDSs do not support seat re-pricing. Therefore, we strongly recommend reserving a seat after flight booking is priced and ticketed to avoid managing multiple deadlines and confusion.

 

Best Practice:

Reserve a seat after the flight booking is priced and ticketed to avoid managing multiple deadlines and confusion.

 

Unaccompanied Minor (UMNR) will be seated in a special zone for extra care at time of check-in. Please do not request seats in advance for UMNR passengers.

 

Quick guide to book a seat

Book a seat after flight itinerary has been priced and ticketed.

1.    “Chargeable’ indicator/colour is displayed on the chargeable seat map.

2.    Select the preferred seat(s).

3.    Price the seat charge for the selected seat if you are using a Cryptic display or mouse over for pricing on Graphical User Interface mode.

4.    Ancillary service time limit (ADMD/OPC) will be generated after End of Transaction (EOT) command.

5.    Issue the EMD-A to secure seat before the ancillary service time limit

 

Related policies and procedures