Contact Us
Please email the America Support Group if you need any assistance.
CA agents with an account PIN may call or email:
1 (877) 509 3513
topaccount@cathaypacific.com
Flight enquiries:
Trade Agents: 1 (855) 312 9118
Corporate Agents: 1 (800) 333 5987
Email: customerservice_nam@cathaypacific.com
Group Sales
Phone: 1 (866) 352 2711
Email: americas_groupdesk@cathaypacific.com
The Americas Reservation Office Hours
Mon — Fri: 0600-1730 PST (Pacific Standard Time)/ 0900-2030 EST (Eastern Standard Time)
Saturday: 0600-1600 PST/ 0900-1900 EST
Sunday & Christmas Day: Closed
Daylight Saving Time
Mon — Fri: 0700-1830 PST (Pacific Standard Time)/ 1000-2130 EST (Eastern Standard Time)
Saturday: 0700-1700 PST/ 1000-2000 EST
Sunday & Christmas Day: Closed
Hotel and Package
1 (833) 933 2244
Mon — Fri: 0600-1730 PST (Pacific Standard Time)/ 0900-2030 EST (Eastern Standard Time) Saturday: 0600-1600 PST/ 0900-1900 EST
Sunday & Christmas Day: Closed
Using a TTY/TDD device (for hearing impaired only):
1 (833) 933 2244 (Dial 711 to be connected through Relay Service)
CX Frequent Flyer Members:
For Cathay members (Green/ Silver/ Gold/ Diamond) : 1 (833) 933 2244 24 hours a day, 7 days a week