Business Plus

Please add your clients’ Business Plus account number (also known as Bcode) in both booking and ticket levels.

With the Business Plus account number inserted correctly for the CX operating flights, your clients can earn Business Plus points, and manage their bookings and rewards on the Business Plus portal.

Business Plus account number is a 7 alphanumeric characters (e.g. HK90001) which your clients could find from the profile section on top of the Business Plus homepage.

1. Entry at booking level

Please replace ACCTNBR with the 7-character Business Plus account number.

Notes

• Account number on booking level must be inputted prior to travel commencement.
• For account number updated via OSI entry, there is NO NEED to update the OSI again for flight changes or rebook.
• For any mistake made on the above OSI entry, you will need to contact Business Plus customer team businessplus_hk@cathaypacific.com to remove the OSI from CX system before you could update the correct entry.
• For account number updated via SSR entry, please always remember to associate the account number to the revised flight segment.

2. Entry at ticketing level

The format must be BCODE + ACCTNBR + Z

(e.g BCODEHK90001Z), where ACCTNBR is your client's Business Plus account number.

• Bcode entry can be inputted in the Form of Payment box (FP) or Endorsement box (FE/EI).
• FP is the preferred option and Bcode must be placed within the first 62 characters.
• If FP is filled up by Credit Card/Agent Code, Bcode should then be inputted in the Endorsement box (FE/EI) and has to be placed within the first 90 characters (at the start of FE box is most preferred).
• Please place the full account number (e.g. BCODEHK90001Z) in one line in either FP or FE/EI field.