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Cathay Pacific / China - Greater Bay Area Codeshare Partnership with Chu Kong Passenger Transport

Please be informed that Cathay Pacific has entered into an intermodal codeshare agreement with Chu Kong Passenger Transport Co. Ltd (CKS) in which Cathay Pacific will place its marketing code CX* on 3A ferry and bonded bus services between HKG and China - Greater Bay Area.

CKS operates and manages varies ferry routes between Hong Kong and China – Greater Bay Area, and they have also appointed as the GSA of HZMBUS (bonded bus service in HZI)

Under this arrangement, eligible Cathay Pacific agents will be able to sell CX* / 3A on CKS services between 8 piers and a bus terminal in Greater Bay Area and Hong Kong International Airport (HKIA) SkyPier.

 

Codeshare scope

Between HKIA Sky Pier (HKG) and Greater Bay Area Ferry Piers / Bonded Bus Terminal:

City City Code Service Type Ferry Pier / Bus Terminal Ferry Pier Code / Bus Terminal Code

Guangzhou

 

 

 

CAN

 

 

 

 Ferry

Humen

ZTI
Ferry

Lian Hua Shan

ZIY
Ferry

Nan Sha

NSZ
Ferry

Pazhou

PFT

Shenzhen

 

SZX

 

 Ferry

She Kou

ZYK
Ferry

Shenzhen Fu Yong

FYG
Zhongshan ZGN Ferry Zhong Shan ZGN

Zhuhui

 

ZUH

 

 Ferry Zhu Hai
 ZUI
Bonded Bus HZMB Zhuhai port HZI

 

Sales Territories

  • China GBA selected agents
  • Australia, Cambodia, Canada, India, Indonesia, Japan, Korea,  Malaysia, New Zealand, Philippines, Singapore, South Africa, Thailand,  Vietnam, United Arab Emirates, United States

Effective 8 October 2024, extend to below point of sales:

  • Bangladesh, China, France, Germany, Hong Kong, Israel, Italy, Macao, Nepal, Netherlands, Spain, Sri Lanka, Switzerland, Taiwan, United Kingdom

 

Customer Benefit

  • Customers can now make their travel plans by securing flight and ferry/bus tickets in advance to ensure a hassle-free travel experience.
  • Customers no longer need to queue to purchase ferry/bus ticket.
  • Agents can issue the ferry/ bus journey as part of a Cathay Pacific ticket.
  • Hong Kong Departure Tax is not charged as this is classified as an international connecting service.
  • Customers no longer need to queue at SkyPier to obtain a Hong Kong Departure Tax refund.

 

FAQ

About the Codeshare Ferry Services

  1. What are the Cathay Pacific flight number ranges for the CKS Ferry Codeshare ?
     
    Ferry company Direction Codeshare flight number
    Chu Kong Passenger Transport Co.Ltd Ex-HKG CX9800-9899 odd number
    To-HKG CX9800-9899 even number

  2. What equipment code is filed for the ferry segment?

    The equipment code appears as LCH (Launch / Boat)

  3. How to book CKS codeshare flights?

    Travel agents can use ferry pier codes or city codes for availability display and sales when creating a CKS codeshare booking.

  4. Is it allowed to book the ferry segment alone?

    No. It must be booked in bundle with immediate connection of Cathay Pacific prime flight.

  5. What booking classes are available for the ferry segment?

    First class (RBD-J) and Economy class (RBD-Y), all ferry services have dual classes except ZGN – Y only.

  6. What is the booking range of the ferry service?

    It can be booked up to 360 days. All tickets must be issued/reissued/revalidated at least one day before ferry departure (in local time).

  7. What fares and fare types are available?

    Fares and Fare Types are filed by Cathay Pacific through ATPCO. Please use the appropriate entry to display available fares and fare types.  Travel agents can refer to respective GDS Help Page for fare entries.

    Travel agents are always recommended to perform auto pricing to get the correct fares and fare rules.

  8. How to book the best connecting time for passengers?

    The availability display in GDSs is considered with Minimum Connecting Time (MCT) for both sea to air and air to sea connections. Please book the ferry and air segment after availability display to ensure enough connecting time.

    Please do not use long segment sell or sell the ferry and air segments by separate transactions to avoid invalid connections.

  9. What passenger types can be booked?

    Adult and Child/Infant discount fares for the Ferry segment are applicable in some markets, please refer individual fare rules at time of booking.

  10. Will the passenger get the CX* ferry boarding pass together with air boarding pass?

    There is no boarding pass for ferry service. Ferry ticket will be issued to passenger for boarding the ferry.

  11. Where and when can the passenger get the ferry ticket?

    For Sea to Air:

    Passengers check in at ferry terminal (except Zhuhai) and get the ferry ticket and boarding pass 60 minutes before departure.

    Passengers check in at Zhuhai ferry terminal, get the ferry ticket from the “Overseas Routes Ticketing Office” 90 minutes before departure and check in air portion at “Hong Kong Airport Check-in Counter” at Ferry Terminal.

    For Air to sea:

    Passengers are required to pick up the ferry ticket at “Ferry to Mainland/Macao Ticketing Counter”, located at HKIA transfer area E2, for ferry service 60 minutes before departure.

  12. Can the passenger baggage be checked through to the destination?

    Yes, Cathay Pacific and the Ferry companies offer the convenience of baggage tag through service. Baggage tag through allows the transfer of passenger baggage from the departure port to the final destination offering a hassle free journey.

  13. What is the baggage policy for the CX* Ferry Service?

    Cathay Pacific Policy applies to the following baggage handling:

    • Carry on and cabin baggage
    • Checked baggage
    • Extra Baggage Allowance
    • Excess Baggage charges

    Read the details of Cathay Pacific baggage policy

  14.  What are the processes for booking changes?

    For involuntary change (i.e. schedule changes and cancellations made by CX). Both Cathay Pacific and the Ferry Company (3A) will try their best efforts to accommodation passengers on to next available ferry and ensure it is connectable to their flight.

    For voluntary changes (i.e. itinerary changes made by the passenger), cancel and re-booking rules applies and subject to availability.

About the Bonded Bus Services

  1. What are the Cathay Pacific flight number ranges for the CKS Bus Codeshare?

    Ferry company Direction Codeshare flight number
    Chu Kong Passenger Transport Co.Ltd Ex-HKG CX6400-6499 odd number
    To-HKG CX6400-6499 even number

  2. What equipment code is filed for the bus segment?

    The equipment code appears as BUS.

  3. How to book CKS codeshare flights?

    Travel agents can use bus terminal code or city codes for availability display and sales when creating a CKS codeshare booking.

  4. Is it allowed to book the bus segment alone?

    No. It must be booked in bundle with immediate connection of Cathay Pacific prime flight.

  5. What booking classes are available for the bus segment?

    Economy class.(RBD-Y) only.

  6. What is the booking range of the bus service?

    It can be booked up to 360 days. All ticket must be issued/reissued/revalidated at least one day before ferry departure (in local time).

  7. What fares and fare types are available?

    Fares and Fare Types are filed by Cathay Pacific through ATPCO. Please use the appropriate entry to display available fares and fare types.  Travel agents can refer to respective GDS Help Page for fare entries.

    Travel agents are always recommended to perform auto pricing to get the correct fares and fare rules.

  8. How to book the best connecting time for passengers?

    The availability display in GDSs is considered with Minimum Connecting Time (MCT) for both bridge to air and air to bridge connections.

    Please book the bus and air segment after availability display to ensure enough connecting time.

    Please do not use long segment sell or sell the bus and air segments by separate transactions to avoid invalid connections.

  9. What passenger types can be booked?

    Adult and Child/Infant discount fares for the bus segment are applicable in some markets, please refer individual fare rules at time of booking.

  10. Will the passenger get the CX* bus boarding pass together with air boarding pass?

    There is no boarding pass for bus service. Bus ticket will be issued to passenger for boarding the bus.

  11. Where and when can the passenger get the bus ticket?

    For Bridge to Air:

    Passengers are required to reach “Hong Kong International Airport Direct” counter at HMZB Zhuhai port at 90 mins before bus departure for travel document and flights verification. Passengers will get a verification slip for check-in after completing the immigration formalities. 

    For Air to Bridge:

    Passengers are required to pick up the bus ticket at “Ferry/Bus to Mainland/Macao Ticketing Counter”, located at HKIA transfer area E2, for bus service 60 minutes before departure.

  12. Can the passenger baggage be checked through to the destination?

    Yes, Cathay Pacific and the bus companies offer the convenience of baggage tag through service. Baggage tag through allows the transfer of passenger baggage from the departure port to the final destination offering a hassle free journey.

  13. What is the baggage policy for the CX* Bus Service?

    Cathay Pacific Policy applies to the following baggage handling:
    • Carry on and cabin baggage
    • Checked baggage
    • Extra Baggage Allowance
    • Excess Baggage charges

    Read the details of Cathay Pacific baggage policy

  14. What are the processes for booking changes?

    For involuntary change (i.e. schedule changes and cancellations made by CX). Both Cathay Pacific and the Bus Company (3A) will try their best efforts to accommodation passengers on to next available bus and ensure it is connectable to their flight.

    For voluntary changes (i.e. itinerary changes made by the passenger), cancel and re-booking rules applies and subject to availability.