Input Passenger Contact

With respect to some governments enacting a legislation to mandate airlines to notify passengers in case of flight irregularities (flight delay/cancellation/disruption) or other unexpected circumstances, please be advised that travel agents are required to collect and provide passenger contact information to Cathay Pacific (CX) for flight irregularities handling. We need your cooperation to input one email address or one mobile telephone number in the Passenger Name Record (PNR).

Travel agent is required to input correct passenger’s mobile number (SSR CTCM) or email (SSR CTCE) in a correct GDS format during PNR creation.  You may click on the link provided below to obtain more details.

• Individual passenger (GDS booking)
• Group passenger (For Online group management only)